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BSI 14/30294097 DC:2014 Edition

BSI 14/30294097 DC:2014 Edition

$13.70

BS EN 16708. Beauty Salon Services. Requirements and recommendations for the provision of service

Published By Publication Date Number of Pages
BSI 2014 24
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PDF Catalog

PDF Pages PDF Title
4 Contents
5 Foreword
6 Introduction
7 1 Scope
2 Terms and definitions
8 3 Competence and qualifications
3.1 General
3.2 Continuing Professional Development (CPD) and Professional Training
9 4 Beauty Salon Services
4.1 Treatment risk assessments
4.2 Professional ethics in dealing with clients
4.3 Personal hygiene of beauty therapist
10 4.4 Scheduling and appointment management
4.5 Client visit
4.5.1 General
4.5.2 Client consultation
11 4.5.3 Pre-treatment testing
12 4.5.4 Client referral and recommendations for alternative treatments
4.6 Delivery of treatment
4.7 Delivery of treatment – Client privacy and security of client’s property
13 4.8 Post treatment procedure
4.9 Client satisfaction
4.10 Complaints
14 5 Beauty Salon
5.1 General
5.2 Service level commitment and appointment of Responsible Person
5.3 General set up requirements and risk assessments
5.4 Reception area
15 5.5 Establishment of the treatment area
16 5.6 Maintenance and hygiene of the treatment area
5.7 Hygiene for equipment, materials and instruments used in the delivery of the service
17 6 Beauty Salon Service Management
6.1 General
6.2 Maintenance, inspection and use of the salon, instruments and equipment
6.2.1 General
6.2.2 Handling and use of electrical equipment
6.2.3 Electrical equipment inspection:
6.2.4 Stock control management:
18 6.3 Handling of chemicals and hazardous substance
6.4 Salon cleaning & hygiene
19 7 Review and improvement of service
7.1 General
7.2 Review of service
7.3 Performance and staff appraisals
7.4 Planning for improvements
20 7.5 Maintenance of records
21 Annex A (informative) Examples of beauty salon service treatments
23 Annex B (informative) Template for Risk Assessment – Beauty Salon Services
24 Annex C (informative) Example of general client consent form

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BSI 14/30294097 DC
$13.70