🔥🔥 Don’t Miss Out on Our End of Autumn Sale. If you have any questions, feel free to click the bottom right corner to contact our customer service..

Concat us[email protected]
Shopping Cart

No products in the cart.

🔍
BS ISO/IEC 19770-1:2012

BS ISO/IEC 19770-1:2012

$215.11

Information technology. Software asset management – Processes and tiered assessment of conformance

Published By Publication Date Number of Pages
BSI 2012 94
PDF Format Searchable Printable Preview Now
Guaranteed Safe Checkout
Category:

If you have any questions, feel free to reach out to our online customer service team by clicking on the bottom right corner. We’re here to assist you 24/7.
Email:[email protected]

PDF Catalog

PDF Pages PDF Title
11 1 Scope
1.1 Purpose
1.2 Field of application
13 1.3 Limitations
2 Conformance
2.1 Intended usage
2.2 Methods of demonstrating full conformance
14 3 Terms and definitions
16 4 SAM processes
4.1 General
4.1.1 Definition and relationship to service management
4.1.2 Overview of SAM processes
17 4.1.3 Outcomes, activities and interfaces
18 4.2 Control environment for SAM
4.2.1 General
4.2.2 Corporate governance process for SAM
4.2.2.1 Objective
19 4.2.2.2 Outcomes
20 4.2.3 Roles and responsibilities for SAM
4.2.3.1 Objective
4.2.3.2 Outcomes
21 4.2.4 Policies, processes and procedures for SAM
4.2.4.1 Objective:
4.2.4.2 Outcomes
22 4.2.5 Competence in SAM
4.2.5.1 Objective
4.2.5.2 Outcomes
4.3 Planning and implementation processes for SAM
4.3.1 General
23 4.3.2 Planning for SAM
4.3.2.1 Objective
4.3.2.2 Outcomes
24 4.3.3 Implementation of SAM
4.3.3.1 Objective
4.3.3.2 Outcomes
4.3.4 Monitoring and review of SAM
4.3.4.1 Objective
4.3.4.2 Outcomes
25 4.3.5 Continual improvement of SAM
4.3.5.1 Objective
4.3.5.2 Outcomes
26 4.4 Inventory processes for SAM
4.4.1 General
4.4.2 Software asset identification
4.4.2.1 Objective
4.4.2.2 Outcomes
27 4.4.3 Software asset inventory management
4.4.3.1 Objective
28 4.4.3.2 Outcomes
29 4.4.4 Software asset control
4.4.4.1 Objective
4.4.4.2 Outcomes
4.5 Verification and compliance processes for SAM
4.5.1 General
4.5.2 Software asset record verification
4.5.2.1 Objective
30 4.5.2.2 Outcomes
31 4.5.3 Software licensing compliance
4.5.3.1 Objective
4.5.3.2 Outcomes
4.5.4 Software asset security compliance
4.5.4.1 Objective
32 4.5.4.2 Outcomes
4.5.5 Conformance verification for SAM
4.5.5.1 Objective
4.5.5.2 Outcomes
33 4.6 Operations management processes and interfaces for SAM
4.6.1 General
4.6.2 Relationship and contract management for SAM
4.6.2.1 Objective
4.6.2.2 Outcomes
34 4.6.3 Financial management for SAM
4.6.3.1 Objective
35 4.6.3.2 Outcomes
4.6.4 Service level management for SAM
4.6.4.1 Objective
36 4.6.4.2 Outcomes
4.6.5 Security management for SAM
4.6.5.1 Objective
4.6.5.2 Outcomes
37 4.7 Life cycle process interfaces for SAM
4.7.1 General
4.7.2 Change management process
4.7.2.1 Objective
4.7.2.2 Outcomes
38 4.7.3 Acquisition process
4.7.3.1 Objective
4.7.3.2 Outcomes
39 4.7.4 Software development process
4.7.4.1 Objective
4.7.4.2 Outcomes
4.7.5 Software release management process
4.7.5.1 Objective
40 4.7.5.2 Outcomes
4.7.6 Software deployment process
4.7.6.1 Objective
4.7.6.2 Outcomes
41 4.7.7 Incident management process
4.7.7.1 Objective
4.7.7.2 Outcomes
42 4.7.8 Problem management process
4.7.8.1 Objective
4.7.8.2 Outcomes
4.7.9 Retirement process
4.7.9.1 Objective
43 4.7.9.2 Outcomes
5 Tiers
5.1 Overview
45 5.2 Tier 1 – trustworthy data
46 5.3 Tier 2 – practical management
47 5.4 Tier 3 – operational integration
48 5.5 Tier 4 – full ISO/IEC SAM conformance

Related products

BS ISO/IEC 19770-1:2012
$215.11