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BS ISO 30401:2018

$142.49

Knowledge management systems. Requirements

Published By Publication Date Number of Pages
BSI 2018 30
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This document sets requirements and provides guidelines for establishing, implementing, maintaining, reviewing and improving an effective management system for knowledge management in organizations. All the requirements of this document are applicable to any organization, regardless of its type or size, or the products and services it provides.

PDF Catalog

PDF Pages PDF Title
2 undefined
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
13 4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties (stakeholders)
4.3 Determining the scope of the knowledge management system
14 4.4 Knowledge management system
4.4.1 General
4.4.2 Knowledge development
4.4.3 Knowledge conveyance and transformation
15 4.4.4 Knowledge management enablers
4.5 Knowledge management culture
16 5 Leadership
5.1 Leadership and commitment
5.2 Policy
17 5.3 Roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities
6.2 Knowledge management objectives and planning to achieve them
18 7 Support
7.1 Resources
7.2 Competence
19 7.3 Awareness
7.4 Communication
7.5 Documented information
7.5.1 General
20 7.5.2 Creating and updating
7.5.3 Control of documented information
8 Operation
21 9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal audit
9.3 Management review
22 10 Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement
23 Annex A (informative) The knowledge spectrum — the range of knowledge management
24 Annex B (informative) Relationship between knowledge management and adjacent disciplines
26 Annex C (informative) Knowledge management culture
28 Bibliography
BS ISO 30401:2018
$142.49