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AS ISO/IEC 30105.2:2017

$70.20

Information technology – IT Enabled Services – Business Process Outsourcing (ITES-BPO) lifecycle processes-Process assessment model (PAM)

Published By Publication Date Number of Pages
AS 2017-05-15 129
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Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.

AS ISO/IEC 30105.2:2017
$70.20