{"id":322664,"date":"2024-10-19T22:20:37","date_gmt":"2024-10-19T22:20:37","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-en-iso-90042000\/"},"modified":"2024-10-25T20:51:41","modified_gmt":"2024-10-25T20:51:41","slug":"bs-en-iso-90042000","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-en-iso-90042000\/","title":{"rendered":"BS EN ISO 9004:2000"},"content":{"rendered":"

Provides guidelines beyond the requirements of ISO 9001. It is not a guide to the implementation of ISO 9001. Not intended for certification, regulatory or contractual use.<\/p>\n

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PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
5<\/td>\nQuality management systems\ufffd\u2014 Guidelines for performance improvements <\/td>\n<\/tr>\n
7<\/td>\nContents Page <\/td>\n<\/tr>\n
9<\/td>\nForeword <\/td>\n<\/tr>\n
10<\/td>\nIntroduction
0.1\ufffd\ufffd\ufffd General
0.2\ufffd\ufffd\ufffd Process approach <\/td>\n<\/tr>\n
12<\/td>\n0.3\ufffd\ufffd\ufffd Relationship with ISO\ufffd9001
0.4\ufffd\ufffd\ufffd Compatibility with other management systems <\/td>\n<\/tr>\n
13<\/td>\nQuality management systems\ufffd\u2014 Guidelines for performance improvements
1\ufffd\ufffd\ufffd Scope
2\ufffd\ufffd\ufffd Normative reference
3\ufffd\ufffd\ufffd Terms and definitions <\/td>\n<\/tr>\n
14<\/td>\n4\ufffd\ufffd\ufffd Quality management system
4.1\ufffd\ufffd\ufffd Managing systems and processes <\/td>\n<\/tr>\n
15<\/td>\n4.2\ufffd\ufffd\ufffd Documentation <\/td>\n<\/tr>\n
16<\/td>\n4.3\ufffd\ufffd\ufffd Use of quality management principles <\/td>\n<\/tr>\n
17<\/td>\n5\ufffd\ufffd\ufffd Management responsibility
5.1\ufffd\ufffd\ufffd General guidance
5.1.1\ufffd\ufffd\ufffd Introduction <\/td>\n<\/tr>\n
18<\/td>\n5.1.2\ufffd\ufffd\ufffd Issues to be considered <\/td>\n<\/tr>\n
19<\/td>\n5.2\ufffd\ufffd\ufffd Needs and expectations of interested parties
5.2.1\ufffd\ufffd\ufffd General
5.2.2\ufffd\ufffd\ufffd Needs and expectations <\/td>\n<\/tr>\n
21<\/td>\n5.2.3\ufffd\ufffd\ufffd Statutory and regulatory requirements
5.3\ufffd\ufffd\ufffd Quality policy <\/td>\n<\/tr>\n
22<\/td>\n5.4\ufffd\ufffd\ufffd Planning
5.4.1\ufffd\ufffd\ufffd Quality objectives
5.4.2\ufffd\ufffd\ufffd Quality planning <\/td>\n<\/tr>\n
23<\/td>\n5.5\ufffd\ufffd\ufffd Responsibility, authority and communication
5.5.1\ufffd\ufffd\ufffd Responsibility and authority
5.5.2\ufffd\ufffd\ufffd Management representative <\/td>\n<\/tr>\n
24<\/td>\n5.5.3\ufffd\ufffd\ufffd Internal communication
5.6\ufffd\ufffd\ufffd Management review
5.6.1\ufffd\ufffd\ufffd General <\/td>\n<\/tr>\n
25<\/td>\n5.6.2\ufffd\ufffd\ufffd Review input <\/td>\n<\/tr>\n
26<\/td>\n5.6.3\ufffd\ufffd\ufffd Review output
6\ufffd\ufffd\ufffd Resource management
6.1\ufffd\ufffd\ufffd General guidance
6.1.1\ufffd\ufffd\ufffd Introduction
6.1.2\ufffd\ufffd\ufffd Issues to be considered <\/td>\n<\/tr>\n
27<\/td>\n6.2\ufffd\ufffd\ufffd People
6.2.1\ufffd\ufffd\ufffd Involvement of people <\/td>\n<\/tr>\n
28<\/td>\n6.2.2\ufffd\ufffd\ufffd Competence, awareness and training
6.2.2.1\ufffd\ufffd\ufffd Competence
6.2.2.2\ufffd\ufffd\ufffd Awareness and training <\/td>\n<\/tr>\n
29<\/td>\n6.3\ufffd\ufffd\ufffd Infrastructure <\/td>\n<\/tr>\n
30<\/td>\n6.4\ufffd\ufffd\ufffd Work environment
6.5\ufffd\ufffd\ufffd Information <\/td>\n<\/tr>\n
31<\/td>\n6.6\ufffd\ufffd\ufffd Suppliers and partnerships
6.7\ufffd\ufffd\ufffd Natural resources
6.8\ufffd\ufffd\ufffd Financial resources <\/td>\n<\/tr>\n
32<\/td>\n7\ufffd\ufffd\ufffd Product realization
7.1\ufffd\ufffd\ufffd General guidance
7.1.1\ufffd\ufffd\ufffd Introduction
7.1.2\ufffd\ufffd\ufffd Issues to be considered <\/td>\n<\/tr>\n
33<\/td>\n7.1.3\ufffd\ufffd\ufffd Managing processes
7.1.3.1\ufffd\ufffd\ufffd General
7.1.3.2\ufffd\ufffd\ufffd Process inputs, outputs and review <\/td>\n<\/tr>\n
34<\/td>\n7.1.3.3\ufffd\ufffd\ufffd Product and process validation and changes <\/td>\n<\/tr>\n
35<\/td>\n7.2\ufffd\ufffd\ufffd Processes related to interested parties <\/td>\n<\/tr>\n
36<\/td>\n7.3\ufffd\ufffd\ufffd Design and development
7.3.1\ufffd\ufffd\ufffd General guidance <\/td>\n<\/tr>\n
37<\/td>\n7.3.2\ufffd\ufffd\ufffd Design and development input and output <\/td>\n<\/tr>\n
39<\/td>\n7.3.3\ufffd\ufffd\ufffd Design and development review <\/td>\n<\/tr>\n
41<\/td>\n7.4\ufffd\ufffd\ufffd Purchasing
7.4.1\ufffd\ufffd\ufffd Purchasing process
7.4.2\ufffd\ufffd\ufffd Supplier control process <\/td>\n<\/tr>\n
43<\/td>\n7.5\ufffd\ufffd\ufffd Production and service operations
7.5.1\ufffd\ufffd\ufffd Operation and realization <\/td>\n<\/tr>\n
44<\/td>\n7.5.2\ufffd\ufffd\ufffd Identification and traceability
7.5.3\ufffd\ufffd\ufffd Customer property <\/td>\n<\/tr>\n
45<\/td>\n7.5.4\ufffd\ufffd\ufffd Preservation of product
7.6\ufffd\ufffd\ufffd Control of measuring and monitoring devices <\/td>\n<\/tr>\n
46<\/td>\n8\ufffd\ufffd\ufffd Measurement, analysis and improvement
8.1\ufffd\ufffd\ufffd General guidance
8.1.1\ufffd\ufffd\ufffd Introduction
8.1.2\ufffd\ufffd\ufffd Issues to be considered <\/td>\n<\/tr>\n
47<\/td>\n8.2\ufffd\ufffd\ufffd Measurement and monitoring
8.2.1\ufffd\ufffd\ufffd Measurement and monitoring of system performance
8.2.1.1\ufffd\ufffd\ufffd General
8.2.1.2\ufffd\ufffd\ufffd Measurement and monitoring of customer satisfaction <\/td>\n<\/tr>\n
48<\/td>\n8.2.1.3\ufffd\ufffd\ufffd Internal audit <\/td>\n<\/tr>\n
49<\/td>\n8.2.1.4\ufffd\ufffd\ufffd Financial measures
8.2.1.5\ufffd\ufffd\ufffd Self-assessment <\/td>\n<\/tr>\n
50<\/td>\n8.2.2\ufffd\ufffd\ufffd Measurement and monitoring of processes <\/td>\n<\/tr>\n
51<\/td>\n8.2.3\ufffd\ufffd\ufffd Measurement and monitoring of product <\/td>\n<\/tr>\n
52<\/td>\n8.2.4\ufffd\ufffd\ufffd Measurement and monitoring the satisfaction of interested parties
8.3\ufffd\ufffd\ufffd Control of nonconformity
8.3.1\ufffd\ufffd\ufffd General <\/td>\n<\/tr>\n
53<\/td>\n8.3.2\ufffd\ufffd\ufffd Nonconformity review and disposition
8.4\ufffd\ufffd\ufffd Analysis of data <\/td>\n<\/tr>\n
54<\/td>\n8.5\ufffd\ufffd\ufffd Improvement
8.5.1\ufffd\ufffd\ufffd General
8.5.2\ufffd\ufffd\ufffd Corrective action <\/td>\n<\/tr>\n
55<\/td>\n8.5.3\ufffd\ufffd\ufffd Loss prevention <\/td>\n<\/tr>\n
56<\/td>\n8.5.4\ufffd\ufffd\ufffd Continual improvement of the organization <\/td>\n<\/tr>\n
58<\/td>\nGuidelines for self-assessment
A.1\ufffd\ufffd\ufffd Introduction <\/td>\n<\/tr>\n
59<\/td>\nA.2\ufffd\ufffd\ufffd Performance maturity levels
A.3\ufffd\ufffd\ufffd Self-assessment questions <\/td>\n<\/tr>\n
62<\/td>\nA.4\ufffd\ufffd\ufffd Documentation of self-assessment results
A.5\ufffd\ufffd\ufffd Linking potential benefits of ISO 9004 to self-assessment <\/td>\n<\/tr>\n
65<\/td>\nProcess for continual improvement <\/td>\n<\/tr>\n
67<\/td>\nBibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Quality management systems. Guidelines for performance improvements<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2000<\/td>\n70<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":322667,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[95,2641],"product_tag":[],"class_list":{"0":"post-322664","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-03-120-10","7":"product_cat-bsi","9":"first","10":"instock","11":"sold-individually","12":"shipping-taxable","13":"purchasable","14":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/322664","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/322667"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=322664"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=322664"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=322664"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}